Emad Youssif

Professional Summary

A results-driven IT leader with over 20 years of experience managing digital transformation, cybersecurity, and complex IT infrastructure projects across healthcare, manufacturing, retail, and banking industries. Proven expertise in leading cross-functional teams, implementing scalable technology solutions, and driving operational efficiency while ensuring compliance with industry standards.

Skills

Leadership & Collaboration
Strategic Vision
Problem-Solving
IT Infrastructure
System Integration
Cybersecurity Frameworks
IT Governance & Compliance
Digital Transformation
Vendor & Stakeholder Management
Workday Implementation
KPI Development & Monitoring
M&A Integration

Professional Experience

Engineer (Contract)

California Computer Options (CCO) | Corona, CA | 01/2025 - 05/2025
  • Delivered reliable, secure, and efficient IT services across network and cloud environments.
  • Led projects end-to-end and aligned outcomes to KPIs for measurable success.
  • Collaborated with cross-functional teams to improve systems and support M&A-related integration work.
  • Mentored junior technicians and maintained strong client relationships to drive satisfaction.

Digital Transformation Project Manager (Consultant)

GSMC Society NGO | Anaheim, CA | 01/2023 - 12/2024
  • Directed cross-functional teams to reduce inefficiencies via automation and KPI tracking.
  • Developed roadmaps and risk mitigation strategies aligned to stakeholder priorities.
  • Improved team efficiency and engagement by 15% through collaboration platform rollout.

Project Manager (Contract)

Ingram Micro (InfoSec) | Irvine, CA | 10/2022 - 12/2022
  • Implemented security protocols and tools to minimize vulnerabilities and ensure compliance.
  • Led enterprise access control rollout and security awareness training.

Senior IT Project Manager (Remote)

NCR (Banking Professional Services) | 04/2019 - 10/2021
  • Implemented cloud-based CRM integrated with Workday, improving sales productivity by 20%.
  • Managed global delivery, budgets, and agile workflows to improve reliability.

Information Technology System Manager

GROHE | New Cairo, Egypt | 11/2011 - 02/2019
  • Deployed and maintained enterprise IT systems with minimal downtime.
  • Led IT policy and compliance initiatives during the LIXIL acquisition.

Projects

Ingram Micro logo

SWIFT Assessment InfoSec

Ingram Micro | 10/2022 - 01/2023
NCR logo

CxBanking (NCR OS) Implementation

$20M Revenue | 03/2019 - 10/2020
GROHE logo

EMEA Migration (LIXIL Acquisition)

$10M | 04/2017 - 2019
Computer Options logo

California Computer Options (CCO)

IT services delivery | 01/2025 - 05/2025

EMR & Telemedicine VoIP

GSMC Healthcare | 08/2020 - 10/2021

Security AI Implementation

Platinum LLC | 10/2020 - 10/2021

Windows 10 Deployment Across Bank ATMs

$10M Revenue | 03/2019 - 10/2020

Interactive Teller Machine (ITM)

$10M Revenue | 03/2019 - 10/2019

SAP ERP Implementation (GDE, Ariba)

04/2011 - 2017

Education & Certifications

B.S. in Computer Science (Information Technology), Future Academy, Cairo, Egypt

Master in Cybersecurity, UCI (in progress)

PMP (PMI) (2026)

IBM Certified in Generative AI (2024) · IBM AI Product Manager (2024)

IBM Cybersecurity Analyst (2024) · ISC2 Certified in Cybersecurity CC (2024)

Certified Cybersecurity, UCI (2024) · ITIL Foundation v3 (2016)

Apple-Certified Technical Coordinator (2014)

CMMI (2009)

Meet Me

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Leadership
Security
Delivery
Transformation